Online Access

Patient Online Access 

There are several ways you can access your Medical Records online with lots of apps available to patients.

The NHS App allows you to access a range of services including ordering repeat prescriptions, booking appointments and viewing your medical record. 

Seeing your medical records | The Patients Association (

what-you-need-to-know-about-your-gp-online-record.pdf (

Get started by following this link NHS Digital Support Centre (

There may on occasion be reasons why access to your online record has been disabled. If you would like access enabled, please request this with our reception who will ask our clinical team to review your request. You also have the right to opt out of online access, please let our admin team know either in reception or by using our digital form to update your personal details. You can also use this form to let us know if there is anything you feel that is factually incorrect in your record. Please see our privacy notice for details about how your information is used and shared. 

Protecting access to your account is vitally important and you must take precautions to keep your logins safe. If you have concerns over security, please do let the practice know. 

Patient Access is an alternative online service offered by our clinical computer system (EMIS) to allow patients to perform certain tasks online.

Registering for Patient Access

In order to register, you need to attend the surgery with evidence of:

• Your identity (e.g. a passport) 
• Your address (e.g. a utility bill)

An Email address is required. 
We will then confirm your online access. The system links into the practice’s clinical system and allows you, once registered, to use any of the following services:

Book an appointment

You can book routine telephone triage appointments with a GP through the website. The doctor will discuss the problem with you and work out what to do next. You may want advice, or a prescription, or you may need to come in. The doctor will arrange an appointment with you if you need to be seen. 
This service also allows you to review and cancel appointments that you have booked at the practice.

Repeat prescriptions

Patients who receive regular prescriptions from the practice can request a repeat prescription from the practice by logging onto EMIS Access and selecting the drugs that are required. The Doctor then either accepts or declines the request and the patient is notified.