Supporting Vulnerable Patients

At The Elms Medical Centre we do everything we can to help support our vulnerable patients. This has been even more important to us with the current COVID-19 pandemic and government guidelines put in place to protect vulnerable people.

If you are a person who is vulnerable to COVID-19, please find below two helpful and easy-to-read documents that provides key information and guidelines on what you should do to keep yourself and your loved ones safe.

Important advice for extremely vulnerable people

Shielding: Guidance for people who are extremely vulnerable

If you need to book an appointment with our clinical team then you will be asked to either have a telephone or video consultation with our staff. This is not only to protect our staff but also yourself and is the best possible option under current guidelines. Below is an easy to read guide on how the process of video consultations will take place, along with several translated guides.

Video consulting with your NHS - English

Video consulting with your NHS - Arabic

Video consulting with your NHS - Bengali

Video consulting with your NHS - Bulgarian

Video consulting with your NHS - Italian

Video consulting with your NHS - Polish

Video consulting with your NHS - Punjabi

Video consulting with your NHS - Romanian

Video consulting with your NHS - Urdu